Terms of Conditions

Effective Date: [20 May 2026]
These Terms and Conditions (“Terms”) apply to your use of the Vogue Vials website located at voguevials.com (“Website”) and all products, services and features offered through the Website. By browsing, accessing, registering, placing orders or using our services, you confirm that you have read, understood and agreed to these Terms in full. If you do not accept these Terms, please do not use this Website.

1. General Eligibility

You must be at least 18 years of age or legally competent to use this Website and place purchases. If you are accessing this Website on behalf of a business or organisation, you represent and confirm that you have the authority to bind that organisation to these Terms. You agree that all information you submit on our Website is true, accurate and complete.

2. Intellectual Property

All content on this Website, including text, product descriptions, images, graphics, logos, branding, layout and design, is the intellectual property of Vogue Vials. You may not copy, reproduce, distribute, modify, resell, publicly display or use any content for commercial purposes without our prior written approval.
You are granted a limited, personal, non-commercial and non-transferable license to access and use the Website for your personal shopping and reference purposes only.

3. User Conduct & Acceptable Use

When using our Website, you agree not to:
  • Use the Website for any unlawful, harmful, fraudulent or inappropriate activity
  • Disrupt or interfere with the Website’s server, network or functionality
  • Upload viruses, malware, harmful scripts or disruptive content
  • Use bots, scrapers or automated tools to access or copy Website content
  • Post offensive, misleading, harmful or infringing user content
  • Violate the rights of Vogue Vials or any third party

4. Orders, Pricing & Payments

All product prices displayed on the Website are subject to change without prior notice. Prices shown are final at the time you complete your checkout, unless obvious pricing errors occur.
Submitting an online order constitutes an offer to purchase our products. We reserve the right to accept, decline or cancel any order at our discretion, including for reasons of stock unavailability, pricing errors, suspected fraud or violation of these Terms.
You agree to provide valid payment information and authorise us to charge your selected payment method for all products you purchase. All completed transactions are final unless otherwise stated in our return policy.

5. Product Information & Availability

We strive to ensure all product descriptions, images, colours and specifications displayed on the Website are accurate. However, minor differences may occur due to screen display settings, lighting and manufacturing updates. We do not guarantee that all products will always be in stock or available for immediate shipment.

6. Shipping, Delivery & Risk

All delivery times provided on the Website are estimated and not guaranteed. Delays may occur due to courier issues, weather conditions, logistics disruptions or stock handling. The risk of loss or damage to products passes to you once items are dispatched to the shipping carrier.

7. Returns & Refunds

All return, exchange and refund procedures are governed by our separate Return & Refund Policy posted on the Website. We offer guaranteed quality checks and free return eligibility for qualifying products as stated on our product pages. Any return request must follow our official return process.

8. Third-Party Links

Our Website may contain links to external third-party websites for user convenience. We do not control or endorse third-party content, services or policies. Your use of any external links is entirely at your own risk.

9. Website Availability & Disclaimers

We aim to keep the Website fully operational, but we do not guarantee continuous, uninterrupted or error-free access to the Website. The Website and all products and services are provided on an “as is” and “as available” basis without any explicit or implicit guarantees.
We are not responsible for temporary downtime, technical errors, server issues, data loss or interruptions caused by maintenance, system updates or external factors beyond our control.

10. Limitation of Liability

Vogue Vials shall not be liable for any indirect, incidental, consequential or minor losses arising from your use of the Website or purchased products, including loss of profit, loss of data or inconvenience. Our maximum total liability for any claim related to your order or Website use is limited to the total amount you paid for your relevant purchase.

11. Amendment of Terms

We reserve the right to update or modify these Terms at any time. Any changes will take effect immediately once posted on the Website with a revised effective date. Your continued use of the Website after updates confirms your acceptance of the revised Terms.

12. Termination

We may suspend or terminate your access to the Website at any time without prior notice if you violate these Terms or engage in unauthorised or harmful conduct. Upon termination, all rights granted to you under these Terms will immediately cease.

13. Privacy

Your use of our Website is subject to our Privacy Policy, which explains how we collect, use and protect your personal information.

14. General Provisions

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will remain fully valid and enforceable. These Terms together with our Privacy Policy and Return Policy constitute the full agreement between you and Vogue Vials.

Contact Us

If you have any questions regarding these Terms, please contact our support team at: Email: beauty@voguevials.com